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UNLEASH YOUR CREATIVITY WITH SHOWER CURTAINS!

Frequently Asked Questions

Ordering

1. How do I place an order?

To place an order, simply browse our website, select the desired items, and add them to your cart. Proceed to the checkout page, provide the necessary information, and complete the payment process. Once the order is confirmed, you will receive an email notification.

2. Can I make changes to my order after it has been placed?

Unfortunately, we are unable to accommodate changes to orders once they have been placed. We recommend reviewing your order carefully before completing the checkout process.

3. Do you offer gift wrapping?

At this time, we do not offer gift-wrapping services. However, our products are shipped in sturdy packaging to ensure they arrive safely.

Shipping

1. What are your shipping destinations?

We offer shipping within US

2. What is the estimated delivery time for my order?

With orders being shipped within the USA, you can anticipate delivery within 3-7 business days.

3. How much is the shipping fee?

The shipping fee for orders within the USA is $9.99

4. Can I track my order?

Yes, once your order has shipped, you will receive a tracking number via email. You can use this number to track your package online.

Return & Refund

1. What is your return policy?

We have a hassle-free return policy. If you are not satisfied with your purchase, you can return the item(s) within a specified timeframe (usually within 30 days) for a refund or exchange. Please refer to our Return & Refund Policy for detailed instructions and any applicable conditions.

2. How long does it take to process a refund?

Upon receiving your returned item, we will carefully examine it to verify that it remains in its original condition. If the item meets our criteria, we will proceed with the refund process, which typically takes 4-10 business days.

Cancellation

1. Can I cancel my order?

If you need to cancel your order, please contact our customer service team as soon as possible. We will do our best to assist you, but please note that we may not be able to cancel an order if it has already been processed or shipped.

2. Will I be charged a cancellation fee?

We typically do not charge a cancellation fee. However, if your order has already been processed or shipped, we may not be able to cancel it and a return/refund process may be required instead. Please refer to our Cancellation Policy for more information.

Payment

1. What payment methods do you accept?

We accept Visa, MasterCard, American Express, JCB, Diner Club, and Discover Card credit cards for online purchases. All payments must be made in full at the time of purchase.

2. Is my payment information secure? 

Yes, we take the security of your payment information seriously. We use industry-standard encryption and secure protocols to ensure that your payment details are protected.

If you have any further questions or concerns, please feel free to reach out to our customer service team at [email protected]. We are here to assist you.